Where are your products from?
Our products are thoughtfully sourced from trusted suppliers and makers who prioritize quality materials, safe production, and clean, non-toxic standards.
Where are your products made?
Our products are produced by a mix of small-scale makers and responsible manufacturers, depending on the item. We prioritize quality craftsmanship, material integrity, and ethical production practices.
Are your products non-toxic?
Yes. We prioritize non-toxic materials and safer alternatives when selecting every product, supporting a cleaner, healthier home environment.
Are your items handmade?
Some pieces are made by hand or in small batches. Because of this, slight variations may occur—these are a natural part of each product’s character.
Where do you ship from?
All orders ship from Toronto, Canada, with fulfillment handled locally and through select distribution partners.
How long does shipping take?
Orders are processed within 2–5 business days.
Once shipped, delivery typically takes 7–15 business days, depending on your location.
Do you accept returns?
Yes. Items may be returned within 14 days of delivery if they are unused and in original condition. Please contact us and we’ll guide you through the process.
Will my item look exactly like the photo?
Products closely match the photos shown. However, slight variations in color, texture, or finish may occur due to natural materials or small-batch production.
Do you restock items?
Some items may be restocked, but not all. Availability varies depending on sourcing and production.
How do I care for my items?
We recommend gentle care. Avoid harsh chemicals and follow any specific care instructions provided to help extend the life of your products.
How are your products sourced?
We carefully select products based on quality, materials, and functionality. Our focus is on offering pieces that support a clean, intentional lifestyle while maintaining consistency and reliability in fulfillment.